It’s a freezing, sleet-filled Friday night. The ER waiting room is a testament to the bitter cold outside. Patients are huddled together, wearing thick, oversized coats with their faces hidden deep beneath heavy hoods, desperately clinging to each other for warmth. From across the room, you spot what appears to be a heavily pregnant woman waddling toward the triage desk, only to realize as she gets closer that it is actually a young child clinging tightly to his mother's waist, bundled entirely inside her coat. The ER is bursting at the seams, and the rhythmic beeping of monitors forms the background score to your shift. You just managed to grab a cold slice of pizza when the charge nurse catches your eye.