Surprised by how cold it is, you find yourself rushing inside the hospital from your car. You quickly close the door behind you to keep the chill outside.

Are you arrive at the pediatric clinic, you notice the large number of patients outside. Not surprising, given that this is the flu season.

"Good morning doctor. Are you ready to begin?" your secretary asks, as you enter your office. "Just give me two minutes, please." you reply.

You settle down in your chair, start up the electronic health record system, and ask for the first patient to be sent in.