"Please fill out this prescription - and make sure you complete the course of the medication" you say with a smile to the pleasant older gentleman whom you've just diagnosed with low-grade, community acquired pneumonia.

He's the third patient with pneumonia to visit your clinic this morning, and it's only 11.30 a.m.

"I guess it's that season again", you mutter under your breath.

You're sorting through some clinical dictations and case notes when the nurse calls the next patient in. You start reading through her case file.